Shipping Policy – Milletty (Ananda Healthy Foods)

Effective Date: 1-Apr-2026

Milletty, operated by Ananda Healthy Foods, Hyderabad, Telangana, India, is committed to delivering fresh and high-quality millet-based products to your doorstep in a timely manner.

1. Order Processing Time

• All orders are processed within 1–2 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• For freshly prepared or made-to-order items, slight delays may occur to ensure quality.

2. Shipping Time

Estimated delivery timelines:

• Within Telangana: 2–4 business days
• South India: 3–5 business days
• Rest of India: 4–7 business days

Delivery times may vary depending on location, courier availability, and unforeseen circumstances.

3. Shipping Charges

• Shipping charges are calculated at checkout based on your location and order value.
• We may offer free shipping on select orders or promotions (if applicable).

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via SMS/email.
• You can track your order through the courier partner’s website.

5. Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery of your products.

6. Packaging

• We take extra care in packaging to maintain freshness and quality, especially for millet-based and cold-pressed products.
• All products are securely packed to avoid damage during transit.

7. Delays & Exceptions

While we strive to deliver on time, delays may occur due to:

• High order volumes
• Weather conditions
• Courier service issues
• Remote delivery locations

We appreciate your patience in such situations.

8. Incorrect Address or Failed Delivery

• Please ensure your shipping details are accurate.
• Milletty is not responsible for delays or losses due to incorrect addresses.
• If delivery fails, our team/courier partner may contact you for re-delivery.

9. Damaged or Missing Items

If you receive:

• A damaged product
• Missing items

Please contact us within 24 hours of delivery with photos/videos for quick resolution.

10. Contact Us