Terms of service

Terms of Service – Milletty (Ananda Healthy Foods)

Effective Date: 1-Apr-2026

Welcome to Milletty, operated by Ananda Healthy Foods, Hyderabad, Telangana, India. By accessing or using our website and purchasing our products, you agree to the following Terms of Service.

1. General

  • These Terms apply to all users of the website, including customers, browsers, and vendors.
  • By using our website, you confirm that you are at least 18 years old or using it under supervision.

2. Products & Services

  • Milletty offers millet-based food products and related healthy food items.
  • We strive to ensure all product descriptions, images, and prices are accurate, but minor variations may occur (especially for natural/handmade products).
  • We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR).
  • Payments are processed securely via trusted third-party payment gateways.
  • We reserve the right to change pricing at any time without prior notice.

4. Order Acceptance & Cancellation

  • We reserve the right to accept or reject any order at our discretion.
  • Orders once placed cannot be cancelled after dispatch.
  • In case of cancellation from our side (e.g., stock unavailability), a full refund will be processed.

5. Shipping & Delivery

  • Orders will be shipped as per our Shipping Policy
  • Delivery timelines are estimates and may vary due to external factors.
  • We are not liable for delays caused by courier partners or unforeseen circumstances.

6. Returns & Refunds

  • As our products are perishable food items, we follow a no return and no refund policy, except in specific cases (damaged/wrong product).
  • Please refer to our Return & Refund Policy for details.

7. User Responsibilities

By using our website, you agree:

  • To provide accurate and complete information
  • Not to misuse the website or engage in fraudulent activities
  • Not to attempt unauthorized access to our systems

8. Intellectual Property

  • All content on this website (logo, text, images, branding) belongs to Milletty / Ananda Healthy Foods.
  • You may not copy, reproduce, or use our content without permission.

9. Limitation of Liability

  • We are not responsible for :
    • Any allergic reactions or health issues due to product consumption (customers are advised to check ingredients carefully)
    •  Delays or failures beyond our control
  • Our liability is limited to the value of the product purchased.

10. Third-Party Services

  • Our website may use third-party services (Shopify, payment gateways, logistics providers).
  • We are not responsible for their independent policies or actions.

11. Changes to Terms

  • We may update these Terms of Service at any time.
  • Continued use of the website means you accept the updated terms.

12. Governing Law

  • These Terms are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.